Shipping

The map below can be used to determine how many days it takes FedEx to deliver your package using ground / standard shipping once it has shipped from our facility. Unfortunately, these days do not include weekends, holidays, or processing time.

fexed.jpg

How long will it take for my order to arrive?
If payment is received and cleared Monday thru Friday your order will ship within 1-2 business days. Saturday, Sunday, and Federal holidays are not considered business days. To help us facilitate the shipping process please make sure your shipping and billing address match and / or ship to your confirmed address in PayPal.
Once your package has shipped, which will normally be 1-2 business days after payment has been received and cleared, it can take anywhere from 1-5 business days to arrive. Your shipment will originate from Smyrna, GA 30082. Please use the map above to determine transit days. We offer Next Day Air and Second Day Air expedited shipping which can be added during the checkout process.
Expedited shipping options still require 1-2 business days for processing.

How do I find out where my package is?
After payment has been made and cleared, within 1-2 business days you will get an email from us which will include the tracking number and any other details about your package. Your order confirmation is sent to your registered email address.

What courier do you use to deliver your packages?
We have an exclusive agreement with FedEx. FedEx has a proven track record of success and their dependability is unmatched in the industry. In addition, FedEx provides each of our customers with a tracking number that allows our customers to track their packages to their doorstep!
If your address is Hawaii, Puerto Rico, PO Boxes, or APO addresses we will use USPS (US Postal Service) to deliver these packages. Unfortunately the US Postal Service does not provide a tracking number that we can provide to our customers.

Can I pick up my order at your warehouse?
No, we can not accommodate customer pickups.

Do you ship outside of the USA?
At this time we do not ship anywhere outside of the US other than US territories such as Puerto Rico and Guam.

I entered the wrong shipping address, can you change it? Yes, BUT our order processing is very fast so if you need an address change you MUST call us as soon as possible. Otherwise your order may ship and it will be too late for us to get this changed for you.

Can I ship to an address other than my billing address? Yes you can but we must speak with you to verify your purchase. This is our policy to prevent fraud. If you do not call us a customer service representative will try and contact you. This may delay your shipment so if you need to ship to an address other than the billing please notify us immediately.